Privacy policy

www.mallorcasuites.eu is a domain on the Internet owned by:

Mallorca suites (VAT No..) and Cala Llamp B07872542 with address av. pere vaquer ramis nro 12, Ba1, Magaluf- calviá Balearic Islands.Avenida Pedro Vaquer Ramis, 12; 07181, Magaluf.

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights, we detail the Privacy Policy.

We reserve the right to modify this Privacy Policy to adapt it to legislative, jurisprudential or interpretative novelties of the Spanish Data Protection Agency. In this case, changes will be announced, clearly indicating and in advance the modifications made, and requesting, if necessary, acceptance of such changes.

The User agrees that all data provided by him are true and correct.

WHAT TYPE OF DATA WILL WE USE?

Identifying data.

FOR WHAT PURPOSES WILL WE USE USER DATA?

To respond to inquiries from Users who contact us through Contact forms or forms enabled for this purpose.

For tax, accounting and administrative management in order to manage the service requested by the User and the corresponding legal obligations arising from the service provided.

When submitting the CV for personnel selection processes.

If the User accepts cookies, data such as IP address, geolocation, service usage records, sites and habits will be collected in order to improve the quality of the service/product and for statistical purposes.

WHAT ARE THE LEGITIMATE BASES FOR PROCESSING?

We may process the User’s personal data due to a legitimate interest, regarding the service and regarding the sending of personalized commercial communications or newsletters, both by ordinary and electronic means, related to our products and services.

When the basis of the treatment is consent, we will request acceptance as a legitimate basis for using the data. Considering that the User may revoke it at any time by sending a message to admin@mallorcasuites.eu

HOW LONG WILL WE RETAIN USER DATA?

We will keep the User’s personal data in our information systems as long as they are necessary, the client relationship continues, and to comply with legal obligations.

TO WHOM CAN WE COMMUNICATE USER DATA?

In order to offer additional services related to your stay, the hotel may share certain personal data (such as name, email, and preferences) with external providers with whom it has contracts that guarantee compliance with the General Data Protection Regulation (GDPR). These providers act as data processors and use the information only in accordance with the hotel’s instructions, with the necessary guarantees of security, confidentiality, and limited use for contracted purposes. You may exercise your rights at any time in accordance with current regulations.

The User’s data will not be transferred to third parties unless there is a legal obligation, the User expressly authorizes us to do so, and/or when it is necessary to fulfill the contract agreed to provide our services.

To manage the services and/or products requested, it may be necessary to transfer data to companies of the same group and/or service providers, for administrative purposes, storage, or to support communication.

Data transfers outside the European Union are not foreseen, except in cases where the User expressly authorizes us to manage the service we offer.

HOW CAN THE USER EXERCISE THEIR RIGHTS?

The User can exercise their rights of access, rectification, opposition, and deletion of their data, as well as request limitation and portability of the same to the following email: admin@mallorcasuites.eu

In the following cases:

To rectify inaccurate data or, where appropriate, request their deletion (right to be forgotten) when, for example, consent has been withdrawn. In this case, we will only keep them for the exercise or defense of claims and/or for legal compliance.

To request the limitation of data processing when, for example, the data are no longer necessary for the purposes for which they were collected.

To request the portability of the User’s data in an automated format that allows copying, transferring, and transmitting it when the processing is carried out by automated means.

In addition, you can file a complaint with the Control Authority (Spanish Data Protection Agency www.agpd.es)

WHAT TYPE OF DATA IS MANDATORY?

The mandatory nature of some data collection in the web forms will be communicated with (*) next to them. Failure to complete this data may prevent the provision of services associated with it, releasing us from all liability for not providing or incomplete provision of these services.

CANCELLATION INSURANCE

By hiring our services, you are authorizing us to transfer your personal data to the company FLEXMYROOM INSURETECH, S.L., located in Benidorm (03503 – Alicante), Calle Gambo, 6-2o-F, with VAT number B42687616, solely to protect your reservation and enjoy the insurance services and products offered. Only the strictly necessary data will be transferred for the activation of the insurance (name, surname, identity number, postal address, and contact details), in our mutual interest. This entity will cancel your personal data when the service has ended and the legally established deadlines have been met. You can exercise your rights of access, rectification, deletion, limitation of processing, data portability, opposition to processing, and not be subject to automated decisions by emailing datos@flexmyroom.com