Travel insurance
Travel without worries: Book with us and relax with our Travel Insurance.
Cancellation Insurance: Protect your trip when you confirm your booking:
- The validity of this insurance begins on the day the reservation is formalised and prepaid and ends on the day of check-in.
- You will be able to cancel your booking and recover the prepaid amount for more than 20 reasons covered by the policy.
- Covers the main unforeseen events that may arise before your trip:
Health, work, legal reasons, flight delays… - Check the full terms and conditions of the Cancellation Insurance here
We also include cover in case your flight is delayed and your plans change:
- If your outbound flight is delayed for more than 24 hours and prevents you from starting your journey, you can cancel your trip and claim the prepaid amount of your booking.
- If your outbound flight is delayed for the reasons listed above and you arrive later at your destination, you can claim the loss of services for the first night of your booking.
- See this more extensive coverage here
We answer your questions about cancellation insurance:
Covers up to 26 reasons for cancellation. See the list here
Si cumples con alguna de las causas descritas anteriormente y ha reservado
con una tarifa No Reembolsable, por favor siga los siguientes pasos:
1. Contact us requesting the cancellation of the reservation and the invoice of the expenses invoice for the costs.
2. Contact the insurer by email: exmyroom@arag.es
indicating your personal details and the number of your policy, enclosing the invoice and proof of the
invoice and proof of the reason for cancellation.
3. The insurer will contact you as soon as possible with instructions to follow.
instructions to follow.
If you have any doubts, you can contact the insurer by calling the following telephone number of ARAG: +34 91 566 15 88.
The insurance covers the main holder of the reservation as well as the persons accompanying him/her.
accompanying persons.
You will receive an email on the day of booking with all the information about your insurance.
information about your insurance.
To view an extended version of the FAQ: you can find more information here
find more information here
To view questions related to the COVID coverage click
here
Travel Assistance Insurance: Protect your stay and don’t worry:
Create Your Adventure, We Take Care of the Details:
- 24/7 Assistance: Global medical assistance and immediate support for any mishap.
- Comprehensive Protection: Coverage from delays in departures of the means of transport to assistance for lost luggage.
- Easy and Flexible: Add security to your trip with one click, securing every moment of your experience and travel protected.
- Consult the full terms and conditions of the Travel Assistance Insurance here
We answer your questions about Assistance Insurance:
Once you have made your booking including this service, you will receive an email with all the details of your policy.
The validity of this insurance begins after check-in at the hotel and ends on the day of check-out.
ends on the day of check out.
This service is linked to the conditions of the fare you have booked, which you can check before finalising your booking.
When you need to make use of it, you should contact the assistance centre on +34 91 566 15 88 so that they can tell you how to proceed and which medical centre or hospital to go to. You should have your policy number to hand.
